Role Description

Business Development Executive at IT Lab, Manchester

Company Background
IT Lab is a leading technology and managed services provider in the UK, ranked within the top five European and top 50 global managed services suppliers and operates out of offices in London, Manchester and Cape Town and, via its global partners, in 13 countries across the world. The award-winning company provides a range of services including 24/7 support, cloud services, ERP software implementation, technology transformation and change projects, strategic consulting and analytics.

We are a dynamic and fast-growing company that truly values and is reliant upon our people, our culture and our commitment to excellence we call Service Obsession. Being the best means having the best people, and getting the best people means being the best place to work.

Following the completion of a significant equity investment in June 2016, our strategy is to continue to deliver significant growth, both organically and through acquisition, evolving our proposition and positioning to reach a broader target audience.


The Role
Reporting to the Head of Marketing Execution, the Business Development Executive will play a vital role in creating new opportunities and converting leads generated by the Marketing function into fully qualified opportunities for the sales team.

Duties and Responsibilities:
• Managing all inbound new business opportunities
• Qualifying the requirements of a prospective client and articulating how IT Lab can assist with those requirements
• Managing IT Lab’s lead management system, to ensure all leads are followed up and dealt with in line with IT Lab standards
• Responsible for reviewing and early qualification of public tenders
• Liaising with technical colleagues and business development to nurture tentative enquiries through to conversion
• Maintaining longer term contact with opportunities where applicable.
• Proactive prospecting into target client base (using a combination of phone, social media & email)
• Following up leads created by Marketing
• Working closely with the Marketing team and Sales team.
• Predominantly office based although attending networking events is encouraged
This list is not exhaustive and subject to continual review.


Location and environment
This role will be based in Manchester; however, you will work amongst a team split across our Manchester and London offices.
Our culture is non-hierarchical and one which stems from a work hard, but have fun environment.  We like to laugh, we like to do things together and among all the challenges of growing a fast-paced business, we endorse people being themselves, allowing them to focus on outcomes and substance rather than form.
If you think you are a self-driven and motivated individual, then the Lab is the place for you.


Background, Experience and Skills
The ideal candidate will have/be:
• Demonstrable telephone based lead generation skills (telemarketing)
• Strong business acumen to assist with understanding a client’s requirements and assess compatibility with IT Lab’s services
• Experience in business development or telesales role
• Able to articulate IT Lab’s values and USPs
• Good understanding of the overall marketing mix
• Confident, well-organised, self-initiating and outcome focused
• Proactive team player willing to pitch in to help the Marketing team surpass expected performance
• The ability to articulate thoughts and points clearly and confidently
• Excellent attention to detail
• A passion for all things digital
• Proactive team player willing to pitch in to help the Marketing team surpass expected performance


Package and Logistics
• Competitive package (dependent upon experience)
• 22 days’ annual leave
• Offices located in Lowry Mill – Manchester (Swinton)
• Pension, healthcare (a whole array of benefits!)
• 37.5 hours a week during standard business hours (Monday – Friday, 9am – 5.30pm)


Good luck and please bear in mind we receive a very high number of applications; we will endeavour to get back to all applicants, however, we thank you for understanding this is not always possible for unsuccessful applicants.
IT Lab is an equal opportunities employer and is committed to attracting and retaining the best talent.